Travel Insurance Malaysia Excellence Benefits and Claim Supports|

Travel insurance policies from various insurance companies in Malaysia are created not the same and offers different benefits.  Even the emergency helpline travel assistance and supports level of service are different.

We discover this in our reviews of the leading travel insurance plans.

Insurance company like AIG Malaysia Insurance Berhad have its own large worldwide networks of offices spread over different continents and located its Travel Guard centres with global pool of customer service from various countries and Nationalities to help you overcome language barriers when you are in a foreign land far far way from your home.

They will render you and your family speedy services  24/7 basis and 365 days a year and has relationship with 20,000 providers.  It offers value added services  like Pre-Trip Assistance,  medical advice from our in-house medical doctors and nurses and etc.

Here are some of the policy excellence features and benefits from AIG Malaysia Insurance Berhad

AIG Travel Insurance offers excellence benefits and global network supports worldwide
AIG Travel Insurance offers excellence benefits and global network supports worldwide

Features & Benefits

  • Personal accident
  • Medical expenses
  • Post hospitalization benefit
  • Hospital confinement
  • Emergency medical evacuation and repatriation
  • Compassionate visit
  • Trip cancellation
  • Trip curtailment
  • Travel delay
  • Flight departure
  • Baggage delay
  • Loss of baggage and personal effects
  • Damage or loss of laptop computer
  • Loss of travel documents
  • Loss of money
  • Child education fund
  • Personal liability
  • Terrorism

We extracted some of the contents from AIG’s website for your ease of reference below.


24/7 Assistance Medical and Personal Accident Cover Medical Evacuation and Repatriation Service Flexible Travel Frequency
24Hours, 7 Days Worldwide Travel Assistance
Call +603-2772 5600
Medical & Personal Accident Cover
up to RM10 million medical expenses & up to RM300,000 in personal accident
Medical Evacuation & Repatriation Service
included in every policy
Flexible Travel Frequency
Options of each trip (single) & many trips in a year (annual)

3 Easy Steps To Make A Claim

  1. Step 1 : Notify AIG Malaysia immediately after the incident.

    Call us at 1800 88 8811
    Complete Travel Claims Notification Form and email it to

  2. Step 2 : Get ready the relevant supporting documents as per this claims checklist :

    (a) Boarding pass and e-ticket for all claims
    (b) Original medical receipts and doctor’s diagnosis if medical related
    (c) Letter from airline confirming the duration of flight change and reason of change
    (d) Property irregularity report if your baggage is delayed/damaged
    (e) Original receipts additional accommodation, transportation, communication expenses, replacement cost for lost of travel documents
    (f) Police report (lodged within 24 hours) on loss related incident.

    Note: We will request for additional documents depending on nature of the claim.

  3. Step 3 : Submit all the above to AIG within 30 days of incident

    Mail to the following address:

    Level 18, Menara Worldwide,
    198 Jalan Bukit Bintang,
    55100, Kuala Lumpur, Malaysia

* Coverage differ according to product & plan.
Terms and conditions apply. One thing you must do for filing a claim, please retain your original flight tickets for submission together with your other documents.

Note:  Psalm Agency is agent for AIG Malaysia Insurance Berhad 

For a free quotation and more information on Travel Insurance Products and Services from other insurance companies , please contact us. We do more for you at

Be Sociable, Share!

Leave a Reply

Your email address will not be published. Required fields are marked *

Malaysia General Insurance Agent Services Online

© 2019